Consulting

Based on 25 years’ experience in strategic and operational challenges of the automotive industry, we provide situation analysis and strategic consulting in the following areas:

• Bike World Mobility Strategy: Car & Bike mobility as a dealership business model in both sales & service
  

• Real & Fake Agency Model: Compensation of volume sales changes in earnings through business model alternatives
  

• Digital Customer Journey: New vehicle retail & fleet, used cars, service with the design and implementation of online purchasing processes & payment systems 
  

• Used Car Excellence: B2C & B2B acquisition & marketing including B2B online auctions, remarketing (download available in the press chapter)
  

• After Sales Excellence: Digital processes, effects of e-mobility on space utilisation, customer satisfaction, car & bike claims management, management of collision damage for returns & liquidity
  

• Customer Satisfaction Excellence: Online reputation management 
  

• Omnichannel Marketing Excellence, Offline CI & Online with SEO and social media 
  

• Digital strategy Dealership, target image, operational processes, data strategy, training & coaching
  

• Succession Development; Feasibility studies, Autohausbörse.com, sales, leasing, conversion
  

• Business Coaching for strategy & implementation, management & employees during disruptive change
  

• Energy Concept Excellence: electricity production and storage, electricity marketing (own consumption / third-party consumption / charging infrastructure / direct charge revenue sharing, public funding
  

• Cyber ​​Security: Expertise through with partners, assessment, training & coaching employees & suppliers
  

• Public Funding: BAFA consulting, IT funding, innovations, training & coaching (download press chapter).
  

Our strategic and operational know-how allows us to provide guidance and advice, and support in the implementation of strategic goals. We offer advice and recommendations on public funding, financing, digital transformation, knowledge transfer, and innovation.